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The hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results
- by actually creating a company culture that values happiness - and then delivers on it, including: paying brand new employees 2,000 dollars to quit, making customer service the responsibilityof the entire company - not just a department, focusing on company culture as the no.1 priority, applying research from the science of happiness to running a business, helping employees grow - both personally and professionally and seeking to change the world.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life.
Fast, paced and down to earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success and how by concentrating on the happiness of those around you, you can dramatically increase your own.